Network Services

The beauty of our network services is the flexibility and ability to mold our services to your needs.

Browse the complete list of Network Services we offer.

Custom Reports

  • Individual credit union reports
    • Each of your credit unions will have access to easy-to-read monthly transaction reports for their own credit union, which they can view in single month or year-to-date format.
    • Included reports:
      • Issuer transactions by acquiring credit union
      • Issuer transactions by acquiring branch
      • Acquirer transactions
      • Acquirer transactions by branch
      • Summary of transactions done within and outside of your state network
      • Summary of transactions by type
  • State reports
    • You will have access to each of your client credit unions’ individual reports
    • You will also be able to view each report with combines state totals

 

Shared Branch Training

  • Online SBTs
    • Short, professional videos suitable for new employee and refresher training
    • Topics include credit union basics, teller transactions, reports, and compliance issues impacting shared branch transactions
    • Certificates available for each course
    • Credit union administration is available but not necessary for a successful program
  • New Rule Webinars
    • Live and recorded webinars made available to your credit union for major rule updates
  • Customized Webinars
    • Personalized for the credit union – including their internal policies and procedures
    • Perfect for new employees or for refreshing current employees
    • Front or back-office topics available
  • In-Person Training
    • Available for network or individual credit union at their site
    • Multiple topics available

 

New Credit Union Implementation Support

  • Assistance with CO-OP paperwork
  • Coordination with CO-OP team
  • Discussions with credit union about shared branching options
  • Delivery and discussion of shared branching rules
  • Staff training
  • Live date and first-month-end follow-up
  • 30, 60 or 90-day after-live support options

 

Marketing Support

  • Bi-annual marketing campaigns for your credit unions
    • Include logo ready pieces suitable for websites, emails, lobby posters, etc
    • Custom marketing

 

Secondary or Temporary Credit Union Direct Support

  • Temporary support for your credit unions when key person is not available (vacations, conferences, etc.)
    • Phone and email coverage
    • Project coverage
  • Secondary support during busy times – such as after rule changes
    • Phone and email coverage for basic inquiries
    • Direct to credit union communication available

Want to learn more about our a la carte network services?

We understand your CUSO’s needs are unique and we offer flexible options to support you.

Check out our blog

Shared Branching Awareness Week
Keep Reading
Are You Providing Your Members All That They Need?
Keep Reading
SAR Narrative Tips from Law Enforcement
Keep Reading
A Shared Branching Renaissance?
Keep Reading
SNP Interview: How has Shared Branching Changed?
Keep Reading
Is There Value in Shared Branching in a Post-Pandemic World?
Keep Reading
One Year Into the Pandemic – Where Are We Now?
Keep Reading
2020 Shared Branching and State League Satisfaction Results
Keep Reading
TOPCU’s Refreshing All-Members-Welcome Approach to COVID-19
Keep Reading
A Real Life Example: Why Shared Branching Matters More Than Ever
Keep Reading
July Update: A Different Kind of Summer
Keep Reading
What’s New with Shared Branching
Keep Reading
How Reliant FCU Embraces the Credit Union Spirit in a Time of Crisis
Keep Reading
Shared Branch Access during COVID-19
Keep Reading

Questions? Let’s connect.

Thank you for your interest in our CUSO. Please fill out our form and someone from the InNetwork team will be in touch with you shortly.

Send Us a Message

  • This field is for validation purposes and should be left unchanged.